Client Services & Administration Coordinator - Professional Services Firm

Scale Up Philippines is seeking a dynamic and detail-oriented Client Services & Administration Coordinator to join our growing professional services team in Canggu, Bali, Indonesia. This role is perfect for a proactive professional who thrives in a fast-paced environment and enjoys working with a diverse range of clients. As a Client Services & Administration Coordinator, you will be the first point of contact for our clients, ensuring their needs are met with efficiency and professionalism.

In this role, you will handle a variety of administrative tasks, including scheduling appointments, managing client communications, and coordinating with internal teams to ensure seamless service delivery. You will work with industry-standard tools like Microsoft Office Suite and Google Workspace, and you will need to be proficient in English for effective communication with both local and international clients.

📋 Tanggung Jawab Pekerjaan

• Manage client communications and ensure timely responses to client inquiries.
• Schedule appointments and coordinate with internal teams to ensure smooth service delivery.
• Process and maintain client records and documents using Microsoft Office Suite and Google Workspace.
• Assist in the preparation of reports and presentations for clients and internal stakeholders.
• Coordinate with vendors and service providers to ensure timely delivery of services.
• Monitor and track client accounts to ensure accurate billing and payment processing.
• Provide administrative support to the team, including organizing meetings and events.
• Assist in the implementation of new processes and systems to improve operational efficiency.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Administration, or a related field.
• Minimum of 2 years of experience in administrative or client services roles.
• Proven experience in managing client communications and scheduling appointments.
• Proficiency in English for effective communication with clients.
• Strong organizational and time management skills.
• Familiarity with Microsoft Office Suite and Google Workspace.
• Ability to work well in a team and under pressure.
• Detail-oriented with a commitment to accuracy and quality.

🛠️ Keahlian

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