Credit Retention Officer - Padang Sidempuan

Join PT Mitra Solusi Lelang as a Credit Retention Officer in Padang Sidempuan and play a pivotal role in maintaining strong customer relationships while ensuring credit retention and financial stability. This contract position offers a competitive salary of Rp 3,450,000 - Rp 4,450,000 per bulan. PT Mitra Solusi Lelang is a leading auction solutions provider in Indonesia, known for its innovative approach and commitment to customer satisfaction. As a Credit Retention Officer, you will be at the forefront of our operations, working closely with our clients to ensure timely payments and maintain strong financial health.

In this role, you will be responsible for managing customer accounts, monitoring payment schedules, and implementing strategies to improve credit retention. You will use our in-house CRM system and financial software to track and analyze customer data, ensuring that our clients receive the best possible service. This position is perfect for a professional looking to make a difference in the auction industry while working in a dynamic and supportive environment.

📋 Tanggung Jawab Pekerjaan

• Manage customer accounts and monitor payment schedules using our in-house CRM system and financial software.
• Implement strategies to improve credit retention and ensure timely payments.
• Analyze customer data to identify trends and opportunities for improvement.
• Develop and maintain strong relationships with clients to ensure satisfaction and loyalty.
• Provide regular reports and updates to the management team on credit status and retention efforts.
• Collaborate with the sales and collection teams to resolve payment issues and maintain financial stability.
• Stay updated with industry trends and best practices in credit management.
• Participate in team meetings and contribute to the overall success of the auction operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum 2 years of experience in credit management or a similar role.
• Proficient in using CRM systems and financial software such as Salesforce or SAP.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with the auction industry is a plus.
• Must be able to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

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