Daily Front Desk Worker - The Seminyak Suites Bali (Part-Time)

Join The Seminyak Suites, a premier luxury accommodation in the heart of Bali’s most vibrant area, as a Daily Front Desk Worker. This part-time role offers a dynamic work environment where you’ll be the first point of contact for guests, ensuring their experience is seamless from check-in to check-out. Located in Seminyak, Badung, Bali, our hotel is known for its exceptional service and warm hospitality, making it the perfect place to start your career in the hospitality industry.

As a Daily Front Desk Worker, you’ll handle a variety of tasks, including managing guest reservations, processing payments, and providing information about local attractions and services. You’ll work closely with our team to ensure that every guest feels welcome and well taken care of. With your dedication and enthusiasm, you’ll play a crucial role in delivering the highest level of service to our guests.

We offer a competitive salary, a supportive work environment, and the opportunity to grow within the hospitality industry. If you’re passionate about providing excellent service and want to be part of a team that values guest satisfaction, we invite you to apply for this exciting opportunity at The Seminyak Suites.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests upon arrival and departure, ensuring a warm and welcoming experience.
• Manage guest reservations, including check-ins, check-outs, and room assignments using our property management system (PMS).
• Process payments for room bookings, additional services, and amenities using our point-of-sale (POS) system.
• Provide information about local attractions, dining options, and other services available in the area.
• Handle guest inquiries and concerns, ensuring timely and professional responses.
• Maintain the front desk area, including filing documents, organizing guest information, and ensuring a clean and organized workspace.
• Collaborate with the housekeeping and maintenance teams to address any guest requests or issues.
• Assist with the preparation of daily reports and records, including guest feedback and room status updates.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in a front desk or customer service role in the hospitality industry.
• Strong communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Familiarity with using property management systems (PMS) and point-of-sale (POS) systems.
• Ability to work well under pressure and meet deadlines in a fast-paced environment.
• Friendly, approachable demeanor and a passion for providing excellent guest service.
• Basic knowledge of English and Bahasa Indonesia is a plus.
• Valid ID and the ability to work in Bali, including compliance with local labor laws.
• Willingness to work part-time hours, including evenings and weekends, as required.

🛠️ Keahlian

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